Support

How can we help?

Find answers to common questions, report an issue, or share your feedback.

FAQs

Common questions

Quick answers to the things people ask most.

Searching, saving searches, and browsing listings are completely free — no account required. We also offer optional paid plans that unlock features like search notifications, so you never miss a deal.

Grabbit searches Facebook Marketplace, Craigslist, OfferUp, Depop, and Mercari simultaneously. When you search, we query those platforms and display everything in one place.

Grabbit is a search engine, not a marketplace. When you find a listing you like, click it to go directly to the original platform where you can message the seller and complete the purchase.

No — you can search without an account. Creating a free account lets you save searches, bookmark listings, and set location preferences that persist across sessions.

Results are refreshed each time you search. If a listing has been sold or removed on the original platform, it may take a short time to disappear from Grabbit.

Set your location and preferred search radius, and Grabbit will only show listings within that distance. You can update your location at any time from the search page.

Yes. Click the heart icon on any search to save it. Your saved searches appear in your profile so you can re-run them anytime. With a paid plan, you can also turn on notifications to get alerted when new listings match your saved searches.

Listings come directly from third-party marketplaces, so we can't edit them. If something shouldn't be appearing, use the "Report a problem" option above and we'll look into it.

Only what's needed to support your experience — saved searches and location preferences. Payment processing is handled securely by our payment provider and we never sell your data. See our Privacy Policy for details.

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Whether you're stuck, confused, or just want to say hi — drop us a note.

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If something's broken, we want to fix it. Let us know what went wrong.

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Have an idea or feature request? Your input helps shape where we go next.

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Privacy & trust

We respect your privacy — no tracking, no selling data.

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